Managed IT (SmartCare™)

Proactive IT with Complete Peace of Mind

Your business depends on your IT systems perform at their peak. How often are you waiting for a problem to be resolved, or waiting to send an important email, only to find that the email server was down? Maybe you have wanted to access some important client information, but the database or file was inaccessible?

The Problems

Waiting for internal service?
Are your own IT departments busy and not always available when you need them?

Budget cuts?
Under pressure to reduce IT costs, increase value or maximise profitability?

Not staying current?
With increasing network complexity, do you struggle to keep up with IT advancements and security threats?

Working in the business not on the business?
You need to work on increasing system productivity and efficiency but spend your time supporting your network.

The Solution

Your time is precious. You have more important issues to deal with than your IT systems. It is, however, a critical enabler to your business and this is where we can help. Allow us to use our expertise to help you reduce your maintenance costs and increase the service quality and reliability of your IT infrastructure.

SmartCare™ is a complete managed IT support service. We will manage and maintain your key IT systems elements, desktops, MS Office and specific line of business (LOB) applications such as Sage, leaving you to concentrate on running your business.

We will manage and maintain the key elements of your IT systems: Desktops, MS Office etc.

Key Features

Costs less than having your own IT department
Avoid the costs and time of setting up, or enhance and strengthen your operational support to your IT Manager. Remove the need for the costly expansion of the IT department. Our solution doesn't get sick, doesn't take holidays and has unmatched knowledge and skills to best manage your IT.

Helpdesk access for your employees
Helpdesk support when your employees need it the most.
We deal with any desktop performance issues or "how to" questions your staff may have.

A true IT partnership
Enhance or strengthen your IT capacity. Be confident that a team of experienced and highly skilled (UK based) IT professionals will manage and maintain your network. Leaving time free for your IT/System manager to focus on business productivity and operational efficiency which increase your bottom line.